Frequently Asked Questions

• What is Myangadi? expand_more
  Myangadi is a hyperlocal e-commerce platform which enables you to order grocery, fruits & vegetables, and other daily essential products, directly via your mobile or web browser.Download by scanning the QR code below.Download by scanning the QR code below.
  Link : https://myangadi.io
• What kind of products does Myangadi sell? expand_more
  We sell several products spread across various categories such as grocery, fruits & vegetables, meat & fish, Confectionaries, Restaurant foods, Grocceries, personal care products, and much more.
• What cities and location does Myangadi operate?expand_more
  Myangadi currently, operating in Tamilnadu and Andhra Pradesh. However check the service areas ( Details of service area displayed while ordering )
• Does Myangadi delivers in my area?expand_more
  You may look into the Service area provided in the app.
  
  
• Do you charge for delivery?expand_more
  Every store has its own delivery charges, which can be waived off if you order above a specified minimum amount from the store. The minimum charges and the delivery charges are subjective and are mentioned on the app and website at the checkout page.
• What are your delivery timings?expand_more
  Our deliveries begin from 8 AM and the last delivery is completed by 10 PM (these are subject to local governmental restrictions, if any)
• Can I change the delivery address of my order after ordering for a product?expand_more
  At this time, we do not offer this option. You can, however, cancel your order and reorder from a different locality. Or you can contact the store customer care.
• What if I don’t receive my order by the scheduled time?expand_more
  On rare occasions, due to unforeseen circumstances, your order might be delayed. In case of imminent delay, our customer support executive will keep you updated about the delivery time of your order.
• How can I cancel my order?expand_more
  Myangadi provides easy and hassle-free cancellation. You can cancel your order via the app or web before it is dispatched to your delivery location. This option is available under the “Your Orders” menu.Please note: Once the order is packed, the merchant may levy a cancellation fee if the order is cancelled by the customer.
• What If I want to return something?expand_more
  You can always return the products if it is damaged, tampered or broken at the time of delivery. If you are dissatisfied with the products post delivery, you may register a complaint with the customer care and our team will get in touch with you to help resolve this issue.If you’re dissatisfied with the products after delivery, please register a complaint within 2 days for perishable items, 4 days for non-perishable items.
• Can I reschedule my order?expand_more
  Currently we do not have this option.
• What if I have a complaint regarding my order?expand_more
  Incase of any complaints, you may contact us at contact@myangadi.io. Our customer care team will be happy to help you.